Terms of Service - GreenField Silage Solutions Ltd

These Terms of Service govern the supply of services by GreenField Silage Solutions Ltd ("we", "us", "our") and the use of any related communications, quotations, bookings, and service arrangements by customers ("you", "your"). By requesting, booking, accepting, or receiving any services from GreenField Silage Solutions Ltd, you agree to be bound by these Terms of Service.

1. Introduction and acceptance of terms

These Terms of Service apply to all services provided by GreenField Silage Solutions Ltd, including where a quotation, order confirmation, email instruction, or verbal instruction has been accepted by us. If you do not agree to these Terms of Service, you must not engage our services.

Any additional terms proposed by you shall only apply if expressly agreed by us in writing. In the event of any conflict between these Terms of Service and a written service agreement or quotation issued by GreenField Silage Solutions Ltd, the written service agreement or quotation shall prevail to the extent of the conflict.

2. Scope of services

GreenField Silage Solutions Ltd provides agricultural silage and forage-related services, including but not limited to:

All services are supplied subject to availability of equipment, operators, weather conditions, site access, crop conditions, and other operational constraints. Any times, dates, and durations provided are estimates only unless confirmed in writing as a fixed commitment.

We may use subcontractors, hired-in plant, or third-party operators where necessary for the performance of the services, provided that we remain responsible for the reasonable coordination of the service delivery.

3. User obligations and responsibilities

You agree to:

You acknowledge that agricultural operations may involve inherently variable conditions, including weather, ground conditions, crop moisture, machinery performance, and third-party activity. You are responsible for any delays, losses, or additional costs arising from inaccurate instructions, unsafe conditions, or failure to meet your obligations.

4. Payment terms and conditions

Unless otherwise agreed in writing, fees are payable in accordance with the quotation, invoice, or service confirmation issued by GreenField Silage Solutions Ltd.

Late payments may attract interest and recovery costs to the fullest extent permitted by applicable law. You shall not be entitled to withhold payment, set off any amount, or make deductions unless we have agreed in writing or a legal right applies.

5. Cancellation and refund policy

If you wish to cancel or reschedule a booking, you must notify us as soon as possible. Cancellation charges may apply depending on the notice provided and the extent of preparation, allocation of equipment, staffing, travel, fuel, or subcontracting arrangements already made.

As our services are often bespoke, time-sensitive, and dependent on agricultural conditions, not all bookings will be eligible for refund. Any refund decision made by GreenField Silage Solutions Ltd will be without prejudice to any rights you may have under applicable law.

6. Liability limitations

Nothing in these Terms of Service excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.

Subject to the foregoing, GreenField Silage Solutions Ltd shall not be liable for:

To the fullest extent permitted by applicable law, our total aggregate liability arising out of or in connection with any service, contract, or booking shall be limited to the amount paid or payable for the specific service giving rise to the claim, unless a higher liability cap is expressly agreed in writing.

7. Intellectual property rights

All intellectual property rights in our website content, branding, documents, reports, templates, photographs, workflows, and any materials created by or for GreenField Silage Solutions Ltd remain our property or the property of our licensors, unless expressly agreed otherwise in writing.

You may not copy, reproduce, distribute, modify, publish, or use our materials for commercial purposes without our prior written consent, except to the extent permitted by law or where the material has been supplied to you for your internal operational use in connection with the services.

Any advice, recommendations, or operational guidance we provide remains our intellectual output and may not be represented as your own professional documentation without permission.

8. Data protection and privacy

GreenField Silage Solutions Ltd may collect and process personal data in connection with enquiries, bookings, site visits, invoicing, customer support, health and safety, and service delivery. We will process personal data in accordance with applicable data protection laws and our privacy practices.

We may share personal data with employees, operators, subcontractors, insurers, accountants, payment processors, and other service providers where reasonably necessary for business operations or legal compliance.

By engaging our services, you acknowledge that we may retain relevant records, communications, invoices, and service information for legitimate business, legal, tax, insurance, and administrative purposes. You are responsible for ensuring that any personal data you provide to us is accurate and lawfully supplied.

9. Force majeure

We shall not be liable for any delay or failure to perform our obligations where such delay or failure results from events beyond our reasonable control, including but not limited to:

Where a force majeure event occurs, we may suspend, reschedule, or cancel affected services without liability, although we will use reasonable efforts to minimise disruption where practicable.

10. Changes to terms

GreenField Silage Solutions Ltd may update or amend these Terms of Service from time to time. Any changes will take effect when published on our website, issued by email, or otherwise notified to you, unless a later effective date is specified.

The version of the Terms of Service in force at the time of your booking or service acceptance will apply to that booking, unless a change is required by law or expressly agreed by both parties.

11. Applicable law and jurisdiction

These Terms of Service and any non-contractual obligations arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.

Subject to any mandatory legal rights you may have, the courts of England and Wales shall have exclusive jurisdiction to settle any dispute, claim, or matter arising out of or in connection with these Terms of Service or the services provided by GreenField Silage Solutions Ltd.

12. Contact information

If you have any questions, complaints, booking enquiries, or requests relating to these Terms of Service or our services, please contact:

13. Severability clause

If any provision of these Terms of Service is found by a court or other competent authority to be invalid, unlawful, or unenforceable, that provision shall be deemed modified to the minimum extent necessary to make it valid, lawful, and enforceable, or if that is not possible, it shall be severed from these Terms of Service.

The remaining provisions shall continue in full force and effect. No failure or delay by GreenField Silage Solutions Ltd in exercising any right or remedy shall constitute a waiver of that right or remedy.

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