Privacy Policy

GreenField Silage Solutions Ltd is committed to protecting your privacy and handling your personal data in a lawful, fair, and transparent manner. This Privacy Policy explains how we collect, use, share, store, and protect personal data when you interact with us, including when you contact us, request quotations, place orders, receive our silage-related products and services, or use our website and related communications.

1. Introduction and company information

This Privacy Policy applies to the processing of personal data by GreenField Silage Solutions Ltd, which acts as the data controller in relation to the personal data described in this policy.

Data controller: GreenField Silage Solutions Ltd

Registered / business address: GreenField Silage, Unit 4, Maple Industrial Estate, Station Road, Lutterworth, Leicestershire LE17 4HE, UK

Email: [email protected]

Telephone: +44 1455 672 948

We provide silage-related products and services, which may include sales, delivery coordination, customer support, account management, invoicing, contract administration, logistics, and business communications. This policy explains how personal data is processed in connection with those activities.

2. Data collection and processing

We may collect and process the following categories of personal data:

We collect personal data directly from you where possible, and may also receive data from third parties such as business partners, logistics providers, payment service providers, professional advisers, public sources, and website analytics or IT service providers.

3. Purpose of data processing

We process personal data for the following purposes:

4. Legal basis for processing

We will only process your personal data where we have a lawful basis to do so. Depending on the context, the legal bases may include:

Where we process special category data or sensitive information, we will do so only where permitted by law and where an appropriate legal condition applies. We do not intentionally seek such data unless it is necessary and lawfully provided.

5. Data sharing and third parties

We may share personal data with third parties where necessary for the purposes described in this policy. These may include:

We require third parties who process personal data on our behalf to implement appropriate security measures and to use the data only for the specified purposes and in accordance with applicable law.

6. Data transfer to third countries

Some of our service providers or partners may be located outside the United Kingdom or may process data in jurisdictions outside the UK. Where personal data is transferred internationally, we will take appropriate steps to ensure that it receives a level of protection that is adequate and consistent with applicable data protection requirements.

Such safeguards may include:

If you would like more information about international data transfers, you may contact us using the details set out below.

7. Storage duration

We will retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, tax, contractual, and reporting obligations.

Retention periods may vary depending on the type of data and the purpose of processing. In general, we consider the following factors when determining retention:

When personal data is no longer required, we will securely delete, anonymise, or archive it in accordance with our retention practices and legal obligations.

8. User rights

Subject to applicable law, you may have the following rights in relation to your personal data:

To exercise any of these rights, please contact us using the details provided in the Contact Information section below. We may need to verify your identity before responding to your request. We will respond within any timeframe required by applicable law.

9. Withdrawal of consent

Where we rely on your consent as the lawful basis for processing, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.

If you wish to withdraw consent for marketing communications, you may use any unsubscribe mechanism provided in our emails or contact us directly using the details below.

10. Right to complain

If you have concerns about how we handle your personal data, we encourage you to contact us first so that we can attempt to resolve the matter promptly and fairly.

You also have the right to lodge a complaint with the relevant data protection authority. In the United Kingdom, this is generally the Information Commissioner’s Office (ICO):

Website: https://ico.org.uk

11. Data security

We implement appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures may include:

Although we take reasonable steps to protect personal data, no method of transmission over the internet or method of electronic storage is completely secure. We therefore cannot guarantee absolute security.

12. Contact information

If you have any questions about this Privacy Policy or our use of personal data, or if you wish to exercise any of your rights, please contact:

GreenField Silage Solutions Ltd
GreenField Silage, Unit 4, Maple Industrial Estate, Station Road, Lutterworth, Leicestershire LE17 4HE, UK
Email: [email protected]
Phone: +44 1455 672 948

13. Changes to privacy policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, operational needs, or technology. Any updates will take effect when published on our website or otherwise made available to you, unless stated otherwise.

We encourage you to review this Privacy Policy periodically to stay informed about how GreenField Silage Solutions Ltd processes personal data.

Effective date: 15 July 2026

7/15/2026 Home